FAQ's

I offer branding and website design services for small businesses looking to elevate their online presence. You can start by booking a free discovery call, where we’ll discuss your business goals and determine the best package for you. From there, I’ll guide you through the entire process to ensure your branding and website reflect your vision.

Once you’ve chosen a service, we start with a deep dive into your brand—your values, audience, and goals. From there, I create strategic, custom designs that align with your vision. You’ll receive drafts for feedback, and we’ll refine them together until everything feels right.

For branding, it’s helpful to have clarity on your business, audience, and goals. For website design, you’ll need branding elements (logos, colours, fonts) and website content (brand images and any important business information). If you don't have a brand in place or are looking to re-brand, we will work together to bring this to life together so don't worry too much!

A brand strategy ensures your business has a strong foundation. It defines your values, messaging, and target audience, helping you attract the right clients and stand out in a crowded market.

A logo alone won’t create a strong brand identity. I offer comprehensive branding packages that include a full visual identity (logo, colour palette, typography, and brand guidelines) to ensure consistency and impact.

If your current branding feels outdated or no longer aligns with your business, we can work together to re-brand your services, modernise and refine your brand while maintaining its essence.

I specialise in Wix because it offers a perfect balance of flexibility, user-friendliness, and powerful features. It allows my clients to easily manage and update their websites without needing advanced technical knowledge. Wix also provides robust design capabilities, strong SEO tools, and reliable security, ensuring that your website not only looks great but performs well too.

You can choose to pay for your Wix subscription either monthly or annually. If you choose annually, the savings are bigger! For current Wix pricing, please click here.

You’ll need to pay for your Wix subscription (as mentioned above) as well as for your custom domain and business email if required directly to Wix. If you don't have a domain in place, Wix will offer the first year for free included with your subscription. Domain prices vary after the first year and can cost between £10-30 a year. Business emails can cost between £30-50 a year, depending on how many you need.

It depends on the scope of the project and my schedule! Typically, a custom website takes between 4-8 weeks, depending on the number of pages and its complexity.

Absolutely! Every website I design is fully responsive, meaning it will look great and function smoothly on desktops, tablets, and mobile devices.

After launch, you’ll receive training on how to manage your website, make updates, and maintain its performance. I also offer ongoing support packages if you’d like continued help after launch.

Yes. I design websites on what I believe to be the best user-friendly platform, Wix and I provide training so you can confidently update your content and make minor changes. If you are stuck or would like a major tweak, you'll be charged my hourly rate - more details on this are provided on the Website Design Agreement.

Yes! I offer website maintenance packages to keep your site secure, up-to-date, and running smoothly.

Yes! I build websites with only the basic SEO best practices in mind, ensuring your site is optimised for search engines and ready to attract organic traffic. If you are looking to rank number 1 on Google, then I would recommend you seek a professional SEO consultant. I know just the perfect person to help you, so ask me if you are interested in this.

Yes! I understand that branding and website design are investments. I offer flexible payment plans to help make the process more manageable. You can pay your invoice in 2 or 3 monthly instalments at no extra cost.

Due to the nature of my creative work, I do not offer refunds. Every project involves extensive research, strategy, and design time to craft a tailored solution for your brand. To ensure transparency, I provide opportunities for feedback and revisions throughout the process so you’re fully involved in shaping the final outcome.